# **HANSEN User Agreement**

## [Important Notes]

T. Hansen Gruppen A/S (hereinafter referred to as "HANSEN") hereby specifically reminds users to carefully read and fully understand this HANSEN User Agreement (hereinafter referred to as “this agreement”). Users shall carefully read and fully understand the provisions of this agreement, especially the terms of exemption or limitation of HANSEN’s liabilities, dispute resolution, and applicable laws. The terms of exemption or limitation of liabilities are highlighted in boldface. Please read prudently and choose to accept or not to accept this agreement (minors should be accompanied by legal guardians). Your downloading, installation, use of the software, account acquisition, login, and other similar acts will be deemed as your acceptance of this agreement and your agreement to be bound by it.

HANSEN may modify this agreement, and the modified terms will be published on the official website or within the software, taking effect on the date of publication. Users can re-download and install the software or review the latest version of the agreement on the website. If users refuse to agree with the modified terms, they must immediately stop using the “HANSEN” software and services provided by HANSEN. Continued use will be deemed acceptance of the modified agreement.

## I. General

### 1.1.
This agreement is made between you (hereinafter referred to as the “users”), HANSEN, and its operating partners (hereinafter referred to as the “Partners”) regarding your downloading, installation, and use of HANSEN’s “HANSEN” software (hereinafter referred to as the “software”) and the use of HANSEN’s services.

### 1.2.
The software and services provided by HANSEN are designed for installation on mobile intelligent terminal devices, offering official drivers and services for users utilizing these devices.

### 1.3.
The ownership and operational rights of the software and services belong to HANSEN.

## II. Scope of Software Authorization

### 2.1.
HANSEN grants users a personal, non-transferable, non-sublicensable, and non-exclusive license to use the software.

### 2.2.
Users may install, use, display, and run the software on a single mobile terminal device for non-commercial purposes. Users are prohibited from installing, using, or running the software for commercial purposes. Users may not copy, alter, modify, or run data released into the memory of any terminal device by the software, nor the interaction data between the client and the server during the operation of the software. Creating derivative works, including without limitation using plug-ins, add-ons, or unauthorized third-party tools/services to access the software and related systems, is also prohibited. Any commercial sale, reproduction, or distribution of the software, such as pre-installation and bundling, requires written authorization and licensing from HANSEN.

### 2.3.
Without HANSEN’s permission, users may not install the software on other terminal devices that HANSEN has not authorized, including but not limited to set-top boxes, game consoles, televisions, and DVD players.

### 2.4.
Users may create one backup copy of the software solely for the purpose of using the software and services. The backup copy must include all copyright information contained in the original software.

### 2.5.
HANSEN grants no additional rights to users beyond what is expressly authorized in this agreement. Users must obtain written consent from HANSEN to exercise any additional rights.

## III. Acquisition, Installation, and Upgrading of the Software

### 3.1.
Users must download and install the software from the designated websites or methods specified by HANSEN. Users should not download the software from non-designated websites to avoid infecting their mobile devices with malicious programs that can destroy data and compromise personal information. HANSEN does not guarantee the normal operation of software obtained from unauthorized third parties and is not liable for any resulting losses.

### 3.2.
Users must select the software version compatible with their terminal devices. Otherwise, users are responsible for any issues or damages caused by incompatibility between the software and the terminal device.

### 3.3.
HANSEN may provide replacement, modification, or upgrade versions of the software from time to time to improve user experience and service content. HANSEN may charge fees for these upgrades, but only with prior user consent. The “Upgrade prompt” function is enabled by default, and users may choose whether to enable this function depending on the software version. HANSEN does not guarantee the continued availability of older software versions after new versions are released.

## IV. Usage Specifications

### 4.1.
Users may use the software and services in compliance with this agreement and applicable laws. Users shall not:

#### 4.1.1.
Delete copyright information on the software or other copies, or modify, delete, or bypass technical measures set by the software to protect intellectual property rights.

#### 4.1.2.
Perform reverse engineering on the software, such as disassembling, decompiling, or attempting to obtain the source code.

#### 4.1.3.
Add, delete, or alter software functions or performance by modifying or counterfeiting instructions and data during operation, or disseminate such modified software for public or commercial purposes.

#### 4.1.4.
Engage in activities that harm network security, such as unauthorized data usage or access, unauthorized access to public networks or other systems, or attempting to interfere with or damage software systems or websites.

#### 4.1.5.
Log in or use the software and services through third-party software or systems not authorized by HANSEN, or create, publish, or distribute such tools.

#### 4.1.6.
Perform any unauthorized actions on the software or its information, such as using, renting, lending, copying, modifying, linking, reprinting, compiling, presenting, publishing, creating mirror sites, or developing related derivative products, works, services, plug-ins, compatibilities, or interconnections.

#### 4.1.7.
Use the software to publish, transmit, disseminate, or store content that violates local laws or, if you are in mainland China, content that violates national laws, endangers national security, national unity, social stability, public order, or is otherwise inappropriate, defamatory, obscene, violent, or in violation of national laws and regulations.

#### 4.1.8.
Release, transmit, disseminate, or store content that infringes upon others’ intellectual property rights, trade secrets, or other legal rights.

#### 4.1.9.
Use the software to publish, transmit, or disseminate advertising or junk information in bulk.

#### 4.1.10.
Use the software and other services provided by HANSEN in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the use permitted under this agreement.

### 4.2. Information Release Specification

#### 4.2.1.
Users may use the software to publish original content, including opinions, data, text, user names, pictures, personal data, audio and video files, links, and other information. Users must ensure that they own the intellectual property rights of the content or have obtained legal authorization and that their use of the software and services does not infringe on the rights of any third party.

#### 4.2.2.
Users must comply with local laws and regulations when using the software. If you are in mainland China, you must comply with the “seven bottom lines” of Chinese laws, the socialist system, national interests, citizens’ rights, public order, morality, and information authenticity.

#### 4.2.3.
Users shall not use the software to engage in the following activities:

##### 4.2.3.1.
Creating, copying, publishing, disseminating, or storing content that violates local laws and regulations. If you are in mainland China, you shall not engage in the following activities:

- (1) Content violating fundamental principles established by the Constitution of the People’s Republic of China.
- (2) Content jeopardizing national security, disclosing state secrets, subverting state power, or undermining national unity.
- (3) Content damaging national reputation and interests.
- (4) Content inciting ethnic hatred or discrimination, or undermining ethnic unity.
- (5) Content undermining national religious policies or propagating heresy and feudal superstition.
- (6) Content spreading rumors, disturbing social order, or destroying social stability.
- (7) Content spreading obscenity, pornography, gambling, violence, murder, terrorism, or abetting a crime.
- (8) Content insulting or slandering others and infringing upon their lawful rights and interests.
- (9) Content inciting illegal assembly, association, procession, demonstration, or gathering to disturb public order.
- (10) Content carrying out activities in the name of illegal non-governmental organizations.
- (11) Any other content prohibited by laws and administrative regulations.

##### 4.2.3.2.
Publishing, transmitting, disseminating, and storing content that infringes upon others’ legal rights, such as reputation, portrait rights, intellectual property rights, and trade secrets.

##### 4.2.3.3.
Making up fictional facts or concealing the truth to mislead and deceive others.

##### 4.2.3.4.
Releasing, transferring, or communicating advertising and junk information.

##### 4.2.3.5.
Engaging in other activities that violate local laws and regulations.

### 4.2.4.
Users shall not conduct commercial activities such as publishing advertisements or selling commodities within the software without HANSEN’s permission.

### 4.3. You Understand and Agree That:

#### 4.3.1.
HANSEN shall determine if users are suspected of violating the above usage specifications and may suspend or terminate your license or take other restrictive measures based on the findings.

#### 4.3.2.
HANSEN will directly delete any information posted by users that is suspected of violating laws, the legal rights of others, or this agreement during the use of the licensed software.

#### 4.3.3.
If you violate the above usage specifications and cause damage to any third party, you shall bear the legal liability independently and ensure that HANSEN is indemnified from any resulting losses or costs.

#### 4.3.4.
If users violate applicable laws, regulations, or agreements and cause HANSEN to suffer losses, claims from third parties, or penalties from administrative authorities, users shall indemnify HANSEN against such losses and costs, including reasonable attorney fees and investigation and evidence collection fees.

## V. Privacy Policy and Personal Data Protection

### 5.1.
Protecting users’ personal data is of great importance to HANSEN. HANSEN shall collect, use, and protect your data in accordance with the privacy policy. Relevant information on the privacy policy can be found in the [HANSEN Privacy Policy](https://aiot-all-prod.oss-cn-shenzhen.aliyuncs.com/prod/agreements-manage/20260522/1779451362823746.md).

## VI. Service Risks and Disclaimer

### 6.1.
Users must provide their own equipment for Internet access and the use of telecom value-added services on mobile terminal devices and must bear the associated communication and information fees charged by personal mobile terminal devices or third parties (including, without limitation, telecom and mobile communication providers). If telecom value-added services are involved, HANSEN recommends confirming fees with the service providers.

### 6.2.
**HANSEN and its partners are not liable for any losses incurred by users due to third-party causes**, such as communication line failures, technical problems, network or terminal device failures, system instability, or other force majeure events.

### 6.3.
The software, like most other Internet software, may be affected by various factors, including user-related reasons, network service quality, and social environment. It may also be subject to security issues, such as harassment in real life due to unauthorized use of user information, or viruses (e.g., “Trojan horses”) from other software or websites accessed by users. These issues can threaten the security of users’ information and data and affect the normal use of the software. Users should enhance their awareness of information security and protect their passwords to avoid losses and harassment.

### 6.4.
When users use the software or request specific services from HANSEN, the software may utilize third-party systems or software to support user access. **The results provided by such third parties may not be guaranteed for safety, accuracy, effectiveness, or other uncertain risks**, and HANSEN shall not be liable for any disputes or damages arising therefrom.

### 6.5.
HANSEN particularly reminds users that to protect the autonomy of its business development and adjustments, **HANSEN may modify or interrupt the services at any time without prior notice to users and shall not be liable for any consequences to users or third parties.**

### 6.6.
Except as expressly provided by law, HANSEN will make every effort to ensure that the software, technology, and information involved are safe, effective, accurate, and reliable. However, **users should understand that due to limitations in existing technology, HANSEN cannot guarantee this**.

### 6.7.
Users are solely responsible for any personal injury or incidental or indirect economic loss, including loss of profits, data loss, business interruption, or other business damages, caused by: (1) the use or inability to use the licensed software; (2) unauthorized use of the software or modification of user data by third parties; (3) costs or losses incurred by users in using the software; (4) user misconceptions about the software; (5) other software-related damages not caused by HANSEN.

### 6.8.
**The responsible party shall bear the liabilities in the event of any personal or economic injury or loss caused or likely to be caused by users being misled or deceived through actions on the software between users and other users.**

## VII. Statement on Intellectual Property Rights

### 7.1.
HANSEN holds the intellectual property rights to the software. All copyrights, trademark rights, patent rights, trade secrets, and other intellectual property rights, as well as all information content related to the software (including, without limitation, texts, pictures, audios, videos, diagrams, interface design, layout framework, relevant data, or electronic documents), are protected by local laws and regulations, as well as applicable international treaties.

### 7.2.
Without written permission from HANSEN, users may not implement, exploit, or transfer the above-mentioned intellectual property rights for any commercial or non-commercial purpose, nor may they permit third parties to do so. HANSEN reserves the right to pursue legal action for any such unauthorized use.

## VIII. Agreement Modification

### 8.1.
HANSEN may modify the terms of this agreement when necessary. Once modified, the updated terms will be published on the relevant pages. If you disagree with the changes, you must cancel the services. Continuing to use the services will be considered acceptance of the modified terms.

### 8.2.
HANSEN and its partners may modify or change paid services, charge standards, charging methods, service fees, or service terms. HANSEN may begin charging certain fees to users of some services now or in the future. If users refuse to pay, they may not continue to use the relevant services once charges are initiated. HANSEN and its partners will make every effort to notify users of such changes by email or other means.

## IX. Applicable Laws and Dispute Resolution

### 9.1.
The validity and interpretation of this agreement shall be governed by the laws of mainland China. In the absence of applicable law, general international commercial practices may be referenced.

### 9.2.
This agreement is made in Nanshan District, Shenzhen, China.

### 9.3.
Both users and HANSEN agree to resolve any disputes related to services through negotiation. If negotiation fails, either party may submit the dispute to the court with jurisdiction in the district where this agreement was signed.

## X. Miscellaneous

### 10.1.
For any specific service of the software, a separate agreement and applicable business rules (collectively referred to as “the separate agreement”) may apply. Please read and agree to the separate agreement before using the service.

### 10.2.
This agreement shall come into force on May 28, 2026.

### 10.3.
The headings of all terms in this agreement are for reading convenience only and do not carry any actual meaning, nor are they a basis for interpreting the agreement’s content.

### 10.4.
If any provision of this agreement becomes invalid or unenforceable for any reason, the remaining provisions shall remain valid and binding on both parties.

HANSEN